In Collaboration, We Are Hiring: Hebrew and English-Speaking Advisors!
Join us in delivering exceptional customer service as we partner with a leading company seeking enthusiastic Hebrew and English-speaking Advisors to join their vibrant team in Budapest. This is an exciting opportunity to support customers while being part of a dynamic on-site environment where your contributions truly matter!
Position: Advisor (Hebrew and English)
Location: On-site in Budapest, Hungary
Employment Type: Full-time
What You’ll Do
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Deliver Exceptional Support: Respond promptly and effectively to customer inquiries, ensuring every interaction is handled with care and professionalism.
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Build Product Knowledge: Develop a comprehensive understanding of our client’s products and services to address customer needs confidently and accurately.
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Manage Communication: Handle incoming correspondence with clarity and professionalism, ensuring customer concerns are met with timely responses.
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Document Interactions: Accurately log all customer calls and inquiries, maintaining organized administrative records in accordance with company procedures.
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Identify Escalation Needs: Recognize when complex issues arise and escalate them to the appropriate teams for swift resolution, ensuring customer satisfaction.
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Gather Feedback: Collect and share customer feedback to contribute to ongoing service improvements and enhance customer experience.
Who You Are
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Language Proficiency: You are fluent in Hebrew (both verbal and written) and have a C1 level of English, allowing you to communicate effectively.
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Team Player: You bring a friendly, positive attitude to your interactions, contributing to a collaborative team environment.
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Customer-Focused: You possess strong interpersonal skills and a genuine desire to help customers, ensuring they feel valued and supported.
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Effective Communicator: Your communication skills shine, enabling you to solve problems and provide clear, concise information.
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Adaptable: You can make quick decisions in a fast-paced environment, demonstrating flexibility and resilience.
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Detail-Oriented: You approach tasks with a meticulous attention to detail, ensuring accuracy in all aspects of your work.
What We Offer You
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Competitive Salary and Bonuses: Enjoy a rewarding compensation package that reflects your skills and experience.
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Relocation Assistance: We provide support to help you transition smoothly to Budapest.
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Comprehensive Training: Receive thorough training from day one to ensure you are well-equipped for success in your role.
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Balanced Work Schedule: Work a 40-hour week, Sunday to Thursday, from 9:00 AM to 5:30 PM, promoting a healthy work-life balance.
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Supportive Work Environment: Be part of a creative and friendly team that values your contributions and recognizes your efforts, with outstanding employee reviews to back it up.
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Growth Opportunities: We offer guidance and resources to help you reach your full potential in your career.
If you’re ready to embark on a rewarding journey with us as a Hebrew and English-speaking Advisor, we invite you to apply! Let’s create amazing customer experiences together!
