Job Title: Remote Client Support Specialist
Hourly Pay: $20 - $24/hour
Summary:
We are seeking a dedicated Client Support Specialist to join our remote team. In this role, you’ll be the first point of contact for clients, helping to resolve issues, answer questions, and ensure a seamless experience. If you're a problem-solver with strong communication skills and a passion for client success, this is a great opportunity to grow your career in customer support.
Key Responsibilities:
Respond to client inquiries via phone, email, and live chat
Deliver timely and accurate support with a client-first approach
- Troubleshoot technical or service-related issues and guide clients to resolution
Accurately document client interactions and track ongoing cases
- Assist with account management tasks such as updates, service requests, and order processing
- Collaborate with internal teams to resolve complex or escalated client needs
Qualifications:
- Strong communication skills with the ability to explain complex issues in a clear, concise manner
Prior experience in client support, customer service, or help desk roles
Proficiency with CRM systems and support platforms
- Self-motivated and organized, capable of working independently in a remote setting
- Reliable high-speed internet and a quiet home workspace
Perks & Benefits:
100% remote work with flexible scheduling
Competitive hourly pay: $20 - $24
Paid training and ongoing professional development
Flexible hours, including evening and weekend options
Supportive and team-oriented company culture
Opportunities for advancement within the support team
