David Kennedy Recruitment is working with a leading tech company who is looking to recruit a Control Room Operator to join their team in Bogota, Colombia.
Position: Control Room Operator
Location: Bogota, Colombia
Employment type: Full-time
Work model: on-site
Benefits: base salary
DUTIES AND RESPONSIBILITIES:
- Oversee and verify all studio activities to ensure they align with organizational standards, facilitating seamless operations.
- Ensure the studio environment and equipment are fully operational and meet required standards.
- Quickly address and resolve table calls to minimize any disruptions to gameplay.
- Uphold and enforce company game standards during all live sessions to ensure consistency and quality.
- Record and report any operational incidents or discrepancies, ensuring accurate and thorough documentation.
- Assist CRO Specialists, Shift Managers, and team leaders with operational tasks to promote efficiency and effectiveness.
- Keep current with all procedures, rules, promotions, and game strategies to ensure adherence to company guidelines and standards.
REQUIREMENTS:
- Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
- Minimum of 1 year of experience in the live/online casino industry.
- Solid understanding of games and operational procedures.
- Proficient in PC usage and Microsoft Office applications.
- Previous experience in a supervisory or management position is a plus.
- Knowledge of live casino technology or control room systems would be considered advantageous.
BENEFITS:
- Competitive salary
- Private health insurance from day one
- International work environment
- Opportunities for career development
- And many more!
