Become part of an international organization that has been supporting over 16 million people worldwide for more than a century! Do you have sales experience and want to contribute to a team that helps people across the globe? If so, we are looking for you!
You will be a key member of an Elite Team that implements best practices and tests new products and materials to enhance customer experience.
Your Responsibilities
- Handle inbound calls in French, assisting customers with insurance-related services.
- Answer calls from consumers who have recently purchased an appliance and wish to register it.
- Collect and confirm all necessary details to complete the product registration.
- Explain the legal warranty terms, introduce consumer insurance, and offer additional coverage options.
- Apply effective sales techniques, address objections professionally, and guide customers through the insurance process.
- Maintain excellent customer service standards, adapt to changes, and work towards set targets.
- Provide valuable feedback on process improvements and best practices.
- Ensure accurate data entry for client registrations and insurance offerings.
- Follow compliance guidelines and company policies.
Your profile
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Fluent in French, with a good command of English and Spanish (B1 level).
- Customer-oriented with a friendly and professional approach.
- Minimum 1 year of (tele)sales experience with strong negotiation skills.
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Dynamic, detail-oriented, diplomatic, and an excellent communicator.
- Team player with a proactive attitude and a passion for delivering great customer service.
- Comfortable using Microsoft Office tools and CRM systems.
Benefits
- Competitive salary with high sales commissions.
- Meal vouchers (Tickets Restaurant).
- Company-sponsored Life Insurance.
- A young, dynamic, and international work environment with modern and comfortable working conditions.
- Opportunity to take English or Spanish language classes.
Location
Hybrid or Remote position, based in Spain
