In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!
We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We’re looking for experienced German-speaking Customer Care Specialists to join their team remotely in North Macedonia. This role is ideal for detail-oriented individuals who enjoy managing invoices, resolving discrepancies, and maintaining strong relationships with partners.
Position: Customer Care Specialist (German)
Location: Remote / Work-from-Home in North Macedonia
Employment Type: Full-time, with rotating shifts (Monday to Sunday)
Duties and Responsibilities
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Invoice Verification: Review invoices against purchase orders, contracts, and delivery receipts to ensure accurate quantities, pricing, and terms.
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Data Entry: Enter invoice details accurately into the financial or ERP system.
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Discrepancy Resolution: Investigate and resolve discrepancies, such as incorrect amounts or missing information, to ensure smooth processing.
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Compliance: Ensure all invoices align with company policies and tax/legal regulations.
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Record Maintenance: Maintain accurate records of all processed invoices, ensuring organized and secure documentation.
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Communication: Liaise with vendors, suppliers, and internal teams to address invoice-related questions or disputes effectively.
Requirements
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Language Proficiency: Native or fluent in German (written and verbal).
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Residency: Based in North Macedonia with legal eligibility for employment.
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Education: High school diploma or equivalent an associate’s or bachelor’s degree in accounting, finance, or a related field is a plus.
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Experience: Prior experience in invoicing, accounting, or bookkeeping, with familiarity in accounts payable processes.
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Attention to Detail: Precision in verifying invoices and identifying discrepancies.
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Organizational Skills: Ability to manage high volumes of invoices efficiently.
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Communication Skills: Proficient in both written and verbal communication for effective interactions with vendors and internal teams.
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Problem-Solving: Ability to analyze and resolve discrepancies, with knowledge of tax regulations and accounting principles.
What We Offer
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Competitive Remuneration: Salary package tailored to experience, skills, and performance.
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Permanent Contract: Security of an indefinite contract.
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Remote Flexibility: Fully remote position from North Macedonia.
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Positive Work Culture: Join a dynamic team with an excellent work environment and supportive, friendly atmosphere.
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Professional Development: Access to tools and guidance to help you grow and reach your full potential.
If you’re fluent in German, skilled in invoicing, and excited to work remotely with a company known for employee satisfaction, we’d love to connect. Apply now to advance your career with us in North Macedonia!
