David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit Team lead - Gaming Equipment Admin for their Gaming studios in Belgrade, Serbia.
Position: Team Lead - Gaming Equipment Admin
Location: Belgrade, Serbia
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Maintain accurate records and oversee the quality and quantity of all gaming equipment, including roulette wheels, dice, cards, and auxiliary tools
- Ensure studios are consistently equipped with the required and fully functional gaming equipment
- Regularly inspect and test items such as roulette balls and playing cards to ensure they meet internal standards
- Identify and address defects or inconsistencies in gaming equipment
- Place orders for new equipment and spare parts (e.g., felts, rims, dice) as needed for operational continuity
- Coordinate with suppliers to ensure timely and accurate deliveries
- Handle administrative tasks such as logging inventory changes, tracking test tools, and managing photo session equipment
- Create and maintain accurate reports and documentation related to inventory and equipment usage
- Delegate tasks, organize workflows, and monitor team performance
- Train and coach new team members to ensure smooth onboarding and high team efficiency
- Develop and implement workflows, procedures, and KPIs to improve productivity
- Support standardization of processes in alignment with ISO requirements
- Proactively identify and resolve issues related to gaming equipment or operational processes
- Collaborate with departments such as Training, Risk/Surveillance, and HR to align efforts and share updates
- Prepare detailed reports on KPIs, budgets, and team activities on a daily, quarterly, and annual basis for senior management
- Ensure all activities comply with company policies, regulatory standards, and health and safety guidelines
- Maintain confidentiality of sensitive company information.
REQUIREMENTS:
- Fluent in English, both verbal and written
- University degree in a relevant field
- Minimum 2 years of experience in a similar role, ideally within gaming or equipment management
- Strong computer skills and familiarity with inventory management tools
- Excellent organizational abilities with proven experience in workflow and inventory coordination
- Willingness to work in rotating 8-hour shifts, 5 days a week
- High attention to detail and accuracy in all tasks
- Experience in ISO process standardization and improvement initiatives
- Knowledge of gaming equipment calibration and testing procedures
- Fluency in additional languages to support cross-regional collaboration.
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Paid training
- Performance bonuses
- Private health insurance
- Free gym membership
- Relocation support - accommodation provided
- Additional pay for night and weekend shifts
- Meal allowance
