Remote Customer Care with a Finance Corporation (German Language)
Work remotely from anywhere in Greece! You've got to be located in Greece.
Salary is EUR 1,300 per month gross with bonuses
Join Our Customer Experts Team
Be part of one of Europes fastest-growing and most innovative fintech companies!
Are you passionate about making finance accessible, affordable, and secure for everyoneno matter their background or circumstances?
If so, this is your chance to join our talented German-speaking team in the stunning city of Chania, Crete! Together, were creating a service thats transforming the way people manage their financial futures.
Your Role
Were looking for dedicated professionals to join our Client Success Teamindividuals who will serve as knowledgeable, trusted points of contact for clients on all things capital markets. Because even in a digital world, real human connection matters.
What Youll Be Doing
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Providing friendly, helpful support to clients and prospects via phone, email, or chat
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Collaborating with internal teams and partners to quickly resolve complex questions
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Taking ownership of customer satisfaction and fostering long-term loyalty
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Expanding your knowledge of financial topics through training and personal growth
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Identifying customer feedback opportunities to improve products and internal processes
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Working closely with teams across Product, Capital Markets, Sales, and Operations
What You Bring to the Team
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Excellent command of German and strong communication skills in English
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A completed bachelors or masters degree (ideally in finance), or relevant banking qualifications
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A genuine interest in capital markets and digital financial solutions
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A friendly, proactive, and customer-focused approach
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The ability to work precisely and calmly under pressure
Why Youll Love Working With Us
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Full relocation support to Greece, including covered flight and hotel costs and help with housing
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Competitive monthly salary plus two extra salaries annually
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Comprehensive healthcare and a range of employee discounts
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Certified training to set you up for success
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Ongoing career development and growth opportunities
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Free online Greek language courses
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An inclusive and supportive company culture that celebrates diversity
This is more than just a jobits an opportunity to grow professionally, work with a respected international brand, and help make a real difference in peoples financial lives.