Customer Care with an American Tobacco Corporation (Portuguese Language)
Office Location is one the three offices
Pireos 39-43, Moschato 183 46
13, Mavromichali 185 45, Pireas 185 45
Gravias 25, Pireas 185 45
Salary is EUR 1,100 per month gross with bonuses
Join our dynamic Customer Experts team and become the primary point of contact for customer requests, representing a leading international company in the tobacco and vaping industry.
By joining us, youll be part of a global organization committed to growth, innovation, and sustainabilitydelivering the very best to our customers worldwide. We are currently seeking Portuguese-speaking talents in Greece to provide exceptional service and represent one of the most respected brands in the market.
Become part of a team dedicated to delivering outstanding customer experiences, while enhancing your professional network, sharpening your communication skills, and enriching your career with valuable work experience.
Your responsibilities:
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Serve as the primary point of contact for customer inquiries, representing a world-renowned company.
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Use phone, email, and chat to ensure a smooth and positive customer experience.
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Provide accurate information about products.
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Address and resolve customer concerns promptly and professionally.
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Strive to turn every customer interaction into a positive one.
What you will bring:
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Fluency in Portuguese.
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Strong command of English, both written and spoken.
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Previous experience in customer support or care is a plus.
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Excellent communication skills.
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A proactive problem-solving mindset and a strong sense of responsibility.
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Comfort with technology and quick learning ability.
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A positive and enthusiastic attitude.
What we offer:
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Full support to make your relocation to Greece easy and stress-free, including flight tickets, hotel accommodation, and assistance with housingall at no cost to you.
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Competitive salary with two extra payments annually.
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Healthcare benefits and numerous discounts.
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Fully paid training led by certified instructors.
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Special events and opportunities to participate in community and social responsibility projects.
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Free online Greek language courses.
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Modern, comfortable workspaces with relaxing break areas.
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The chance to grow your career with a multinational leader recognized as a Great Place to Work.
This is a fantastic opportunity to develop your skills, build your career, and be part of an inclusive and diverse company that values equal opportunity for all, regardless of gender, ethnicity, religion, culture, or age.