The Affiliate Coordination Manager will oversee and improve the operations of our global affiliate account management teams by delivering essential operational and strategic support necessary for the success of our partnerships.
In this role, you'll manage multiple priorities, support affiliate operations, and lead event organization - all while using insights to help drive growth.
Your day-to-day
- Support affiliate managers with advertising, technical tracking and reporting administrative operations;
- Manage operational needs for online partnerships, such as creative banner management, partner onboarding & approvals, transaction queries, bonus creation requests and more;
- Collaborate with marketing, operations, and account management to maintain and improve affiliate program processes;
- Use online tools to identify performance gaps and brand exposure drop-offs across affiliate sites; report insights to managers;
- Organize and manage company conferences and events, including negotiating plots and placements with event organizers and coordinating with contractors for stand building, booking venues, organizing entertainment etc;
- Provide on-site support and management during events to ensure the successful delivery of brand promotions;
- Respond to affiliate and internal inquiries with excellent service and problem-solving;
- Work collaboratively with product and development teams to support new promotions and campaign execution;
- Support Affiliate Managers with research and other administrative tasks as needed;
- Continuously seek to improve operational processes and implement best practices to enhance efficiency and effectiveness;
- Develop and maintain strong relationships with key stakeholders, including affiliates, event organizers, and internal teams;
- Monitor industry trends and best practices to keep the affiliate program competitive and innovative;
- Contribute to affiliate marketing strategy and growth initiatives;
- Assist with onboarding of new team members, fostering a collaborative and high-performing team environment.
Your background and mindset
- Strong collaboration skills with a positive attitude and a bias to take ownership and action;
- Strong problem-solving skills paired with the ability to communicate effectively and build relationships across all levels of the organization;
- Excellent analytical and prioritization skills;
- Hands-on experience in content creation (technical documentation or user guides as well as setting up and sending monthly newsletters) is a bonus;
- Excellent written and verbal communication skills in English;
- Advanced level of knowledge of Excel and other reporting tools;
- Experience in event planning and coordination;
- Ability to manage multiple projects and deadlines simultaneously;
- Proven ability to negotiate and manage contracts with vendors and partners.
Please note, we don't offer a relocation support for this position!
