Job Title : Assistant Head of Operation
Salary Range：Basic RM6000 - RM12000 (dp on experience)
Benefits :
13th month Salary.
Year end performance bonus (KPI)
Company trip
Opportunity to travel and work with business partner in Europe and Asia offices
Additional allowance for birthdays, weddings, etc.
Working Hours：Mon - Fri (9:00am - 6:00pm)
Working Location：Ekoflora JB
Company Background: HR Company
Summary
Head of Operations typically involves overseeing the day-to-day business activities to ensure
that the company operates efficiently and effectively. This position often requires a mix of
strategic planning, management, and problem-solving skills, with a focus on optimizing
business operations to meet company goals.Coming up with positive news coverage about
clients or products
Job Responsibilities:
1. Strategic Planning and Execution
- Develop and implement operational strategies aligned with the company's goals.
- Ensure smooth execution of projects and daily operations to maximize efficiency.
- Establish short-term and long-term objectives and goals for the operations team.
- Analyze market trends, competitors, and regulatory requirements to ensure operations are adaptable
2. Team Management and Development
- Lead and manage the operations team, including recruitment, training, and performance evaluation.
- Establish a clear organizational structure with defined roles and responsibilities.
- Foster a positive work environment and encourage employee engagement and development.
- Implement processes to monitor team productivity and address performance issues.
3. Process Optimization and Efficiency
- Evaluate existing processes and implement improvements to enhance operational efficiency.
- Develop and enforce operational policies, procedures, and standards.
- Oversee quality control measures to ensure products and services meet company standards.
- Implement cost-control strategies to reduce operational expenses without compromising quality.
4. Financial Management and Budgeting
- Prepare and manage operational budgets, ensuring cost-effective allocation of resources.
- Monitor expenses and make recommendations for financial improvements.
- Track key performance indicators (KPIs) to assess operational performance and financial health
5. Project Management
- Oversee the execution of projects, ensuring timelines and budgets are adhered to.
- Coordinate with other departments, such as sales, marketing, and finance, to ensure smooth project delivery.
- Address operational challenges and find effective solutions to project-related issues.
6. Supply Chain and Vendor Management
- Manage relationships with suppliers, contractors, and other external stakeholders.
- Negotiate contracts to ensure favorable terms and maintain supply chain efficiency.
- Monitor inventory levels and oversee logistics to ensure timely delivery of materials and
services.
7. Compliance and Risk Management
- Ensure compliance with local laws, regulations, and industry standards.
- Implement risk management strategies to identify and mitigate operational risks.
- Regularly review safety protocols and ensure adherence to occupational health and safety standards
8. Geographical Focus
- The role may involve managing operations across multiple locations or regions, requiring a strong understanding of local business practices, regulatory requirements, and cultural considerations.
- Stakeholder Management: Close interaction with senior management, clients, and external partners is often needed to drive the companys objectives forward.
- Operational Scaling: Depending on the companys growth stage, responsibilities may include scaling operations and implementing systems to support rapid expansion.
Job Requirements:
- Education:Bachelors or Masters degree in business administration,operations management,or a related field.
- Experience:At least 5-10 years of relevant experience,with a track record of success in senior operational roles.
- Skills:Leadership,financial acumen,project management,process optimization,problem-solving,and strong communication abilities.
- Knowledge:Familiarity with industry standards,Malaysian regulations,and business practices.
