Join a leading BPO consultancy and become part of a dynamic, multicultural team supporting one of the biggest players in online advertising!
📍 Location: Lisbon, Portugal (remote work possible)
🕒 Employment Type: Full-time
📑 Contract Type: Initial 12-month contract, renewable, with potential for permanent placement
🎯 Sector: Outsourcing/BPO
✨ What You’ll Do:
📞 Support small and medium-sized businesses via chat, email, and phone
🛠️ Provide technical support, bug reporting, and platform guidance
📈 Improve user experience and satisfaction across self-service products
💬 Resolve advertiser issues and deliver a consistently positive brand experience
🗂️ Maintain job-related documentation and records
🔍 Identify trends and propose solutions to common user challenges
🎯 What We’re Looking For:
🗣️ Hebrew (C2 level) & English (B2+) fluency
🌍 EU passport, residence permit, or protection status (must be legally able to work in Portugal)
💡 Experience or interest in the advertising industry is a plus
🧠 Tech-savvy and confident with Microsoft Office tools
📣 Strong communication skills and a calm, resourceful personality
🔄 Flexible and open to rotating shifts
🤝 Independent worker with a team mindset
🎁 What’s in It for You?
✈️ Flight reimbursement after 9 months + yearly paid flight to your home country
🏠 Company-provided accommodation in a shared apartment (private room)
📄 12-month contract, renewable with a path to permanent employment after 2 years
🩺 Private health insurance from day one
🌴 22 vacation days per year
🌍 Multicultural team environment with a friendly, positive vibe
🧘 Free Portuguese classes, water sports, hiking & more
🛬 Airport pick-up and full support with your relocation and registration
Ready to support the advertisers of tomorrow?
Apply now and take the next step in your career journey in beautiful Lisbon!
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